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Active Incident

Updated a few seconds ago

Network Issue - Hillsboro - HIL0118A01BService Disruption

Incident Status

Service Disruption

Components

Bare Metal Services

Locations

HIL


June 20, 2026 07:49 UTC
IDENTIFIED

The issue has been identified and our teams are working to restore services.

June 20, 2026 06:48 UTC
INVESTIGATING

OVHcloud support staff are currently investigating a network fault at the Hillsboro Data Center affecting Public network connectivity in Rack HIL0118A01B
Unable to place new BM server order in USDegraded Performance

Incident Status

Degraded Performance

Components

Bare Metal Services

Locations

HIL, VIN


June 19, 2026 16:22 UTC
MONITORING

The fix has been applied successfully. We will continue monitoring to ensure the issue is fully resolved.

June 19, 2026 15:51 UTC
IDENTIFIED

We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution

June 19, 2026 15:48 UTC
IDENTIFIED

We are currently investigating an issue affecting the delivery of new Bare Metal server orders in US. Customers may experience failures or be unable to complete new Bare Metal server purchases. Existing Bare Metal servers and services remain operational and are not impacted. Our teams have identified the issue and are currently working on a solution
Virtual Private Servers || Delivery (US-EAST-LZ-ATL) Degraded Performance

Incident Status

Degraded Performance

Components

Virtual Private Services

Locations

US-EAST-LZ-ATL


June 12, 2026 12:16 UTC
INVESTIGATING

Degraded Performance

June 12, 2026 11:59 UTC
INVESTIGATING

Virtual Private Servers || Delivery (US-EAST-LZ-ATL) and Virtual Private Servers || Global Infrastructure (US-EAST-LZ-ATL) Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions. Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

Bare Metal Services




Service Disruption

Virtual Private Services




Degraded Performance

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

[GLOBAL][Storage] - Block storage maintenance notificationPlanned Maintenance

Schedule

June 22, 2026 06:00 - June 23, 2026 15:00 UTC

Components

Public Cloud Services

Locations

US-WEST-OR-1, US-WEST-OR-2

Description

As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in regions listed below : US-WEST-OR-1,US-WEST-OR-2 Service impact : During the maintenance window, customers may experience a temporary performance degradation. Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade on our Block Storage servers.
[HIL][Dedicated Servers] H108B01, H108B02, H108B03, H108B04 and H108B05 - Maintenance NotificationPlanned Maintenance

Schedule

June 24, 2026 15:00 - 23:00 UTC

Components

Bare Metal Services, Network Services

Locations

HIL

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance window servers located in the following racks will experience a loss of public network connectivity: H108B01 H108B02 H108B03 H108B04 H108B05 We appreciate your understanding and cooperation during this maintenance.
[HIL][Dedicated Servers] - Racks H108B01, H108B02, H108B03, H108B04, H108B05, H108B10, H108B11, H108B12, H108B13 and H108B14 - Maintenance NotificationPlanned Maintenance

Schedule

June 24, 2026 15:00 - 23:00 UTC

Components

Bare Metal Services, Network Services

Locations

HIL

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance window servers located in the following racks will experience a loss of IPMI Network connectivity: H108B01 H108B02 H108B03 H108B04 H108B05 H108B10 H108B11 H108B12 H108B13 H108B14 We appreciate your understanding and cooperation during this maintenance.
[HIL] Network Switch Maintenance Notification Planned Maintenance

Schedule

June 25, 2026 00:00 - 04:00 UTC

Components

Network Services

Locations

HIL

Description

Please be advised that the OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Hillsboro Data Center. During the maintenance, no customer impact is expected there is redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[HIL] [HIL0118A02C] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

July 8, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services, Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0118A02C] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GLOBAL][Containers & Orchestration] - End of Life of Load Balancer for Managed Kubernetes Service notificationPlanned Maintenance

Schedule

July 9, 2026 08:00 - 16:00 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1, US-WEST-OR-1

Description

As part of the end-of-life of our Containers & Orchestration - Load Balancer (IOLB) offer, a maintenance is scheduled in our US-EAST-VA and US-WEST-OR regions. Service impact : We're retiring the historical Load Balancer for Managed Kubernetes, now replaced by the Public Cloud Loadbalancer. As part of this change, resources will be deleted and no longer billed. Note: the migration to Public Cloud Loadbalancer is not automatic and must be performed on the customer side. Please refer to the guide below for guidance: https://support.us.ovhcloud.com/hc/en-us/articles/38910745064211-How-to-migrate-from-Load-Balancer-for-MKS-IOLB-to-Public-Cloud-Load-Balancer-Octavia Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Containers & Orchestration - Load Balancer in the specified regions. Thank you for your understanding.
[VIN] [V113B13] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

July 15, 2026 12:00 - 16:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [V113B13] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[WAW1][Dedicated Servers] - Multiple Racks Maintenance NotificationPlanned Maintenance

Schedule

July 16, 2026 06:00 - 10:00 UTC

Components

Bare Metal Services, Network Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the WAW1 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: Rack W17A09 Rack W17A10 Rack W17A11 Rack W17A14 Rack W17B08 Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[SYD2][Infrastructure] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

July 29, 2026 21:00 - July 30, 2026 07:00 UTC

Components

Bare Metal Services, Network Services

Locations

SYD

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the SYD2 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: S2-5X-02-05A S2-5X-02-05B S2-5X-02-06B S2-5X-02-07A S2-5X-02-08A S2-5X-02-08B S2-5X-02-09A S2-5X-02-09B S2-5X-02-10A S2-5X-02-10B S2-5X-02-11A S2-5X-02-11B Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support.

6

Incidents Last 7 Days

3

Maintenances Last 7 Days

9

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