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VPS host outage in US-EAST-VA-2Operational

Incident Status

Operational

Components

Public Cloud Services

Locations

US-EAST-VA-2


April 21, 2026 23:41 UTC
MONITORING

All affected hosts and instances are up, and we are monitoring the situation.

April 21, 2026 20:49 UTC
IDENTIFIED

The rack containing the affected hosts is not stable. Many of the affected resources are up, but some remain inaccessible or unstable. We are working to move resources from this rack to new hosts.

April 21, 2026 18:07 UTC
IDENTIFIED

All affected resources are currently up, but the datacenter team is still working to ensure the stability of each host.

April 21, 2026 16:49 UTC
IDENTIFIED

Most impacted resources are recovering and the datacenter team is troubleshooting the remaining affected hosts.

April 21, 2026 15:15 UTC
IDENTIFIED

We have identified the issue and the datacenter team is working on stabilizing the affected resources.

April 21, 2026 15:14 UTC
INVESTIGATING

We are aware of an issue affecting a VPS host in this region. Some VPS instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
Public Cloud host outage in US-EAST-VA-1Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Public Cloud Services

Locations

US-EAST-VA-1


April 21, 2026 20:49 UTC
IDENTIFIED

The rack containing the affected hosts is not stable. Many of the affected resources are up, but some remain inaccessible or unstable. We are working to move resources from this rack to new hosts.

April 21, 2026 18:07 UTC
IDENTIFIED

All affected resources are currently up, but the datacenter team is still working to ensure the stability of each host.

April 21, 2026 16:49 UTC
IDENTIFIED

Most impacted resources are recovering and the datacenter team is troubleshooting the remaining affected hosts.

April 21, 2026 15:08 UTC
IDENTIFIED

We have identified the issue and the datacenter team is working on stabilizing the affected resources.

April 21, 2026 14:30 UTC
INVESTIGATING

We are aware of an issue affecting a PCI host in this region. Some PCI instances may be unavailable or unresponsive during this time. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
Invoice amounts not displayed correctly in email notificationsOperational

Incident Status

Operational

Components

OVHcloud US Website Services

Locations

OVHcloud US Control Panel (Manager)


April 16, 2026 15:43 UTC
IDENTIFIED

The issue with the invalid amount in the email notification has been identified and resolved. We are still investigating an issue with the invoice download link not working.

April 16, 2026 14:11 UTC
INVESTIGATING

Some customers have reported an issue where the amount due for their invoice is not accurate in the email notification. The invoice contains the correct amount and the issues is only with the email. Engineering teams are aware of the issue and investigating.
[HIL] H107B09 Scheduled Infrastructure UpgradePlanned Maintenance

Description

We will be performing an infrastructure upgrade at our HIL data center on the rack listed below. This work is expected to be completed with minimal impact to servers and no downtime is expected. [H107B09] If you experience any issues during this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

Components

Bare Metal Services

Locations

HIL

Schedule

April 22, 2026 14:00 - 22:00 UTC


April 22, 2026 14:00 UTC
UPDATE

Scheduled maintenance is starting.

Bare Metal Services




Partial Service Disruption

Virtual Private Services




Operational

Public Cloud Services




Partial Service Disruption

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Partial Service Disruption

Support Services




Operational

Scheduled Maintenance

[GLOBAL][Network] - Backbone maintenance notificationPlanned Maintenance

Schedule

April 6, 2026 02:00 - 06:00 UTC

Components

Network Services

Locations

BHS, ERI, GRA, HIL, LIM, RBX, SBG, SGP, SYD, VIN, WAW, YNM, YYZ

Description

Service impact: None Service improvement: As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment. Thank you for your understanding. This scheduled maintenance affects: Infrastructure || Backbone.
[ERI1][Dedicated Servers] - Rack E101B13 maintenance notificationPlanned Maintenance

Schedule

April 21, 2026 07:00 - 09:00 UTC

Components

Bare Metal Services

Locations

ERI

Description

As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B13 to rack ERI0102E04A. Thank you for your understanding.
[ERI1][Dedicated Servers] - Rack E101B10 maintenance notificationPlanned Maintenance

Schedule

April 21, 2026 11:00 - 13:00 UTC

Components

Bare Metal Services

Locations

ERI

Description

As part of our continuous improvement policy, we will be doing a migration on our infrastructure. Thank you for your understanding.
Scheduled Infrastructure Upgrade - select Private Cloud servicesPlanned Maintenance

Schedule

April 23, 2026 08:00 - 09:00 UTC

Components

Private Cloud Services, OVHcloud US Website Services, Support Services

Locations

HIL, VIN, APIv6, OVHcloud US Control Panel (Manager)

Description

We will be performing a scheduled infrastructure upgrade impacting the following services: - Veeam - Statistics Customers may experience temporary disruptions to the affected services for up to 1 hour during the maintenance window. If you encounter issues, please retry the operation after a few minutes. We will provide updates as the maintenance progresses.
[VIN] VIN0121A03C Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

April 24, 2026 12:00 - 20:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

We will be performing an infrastructure upgrade at our VIN data center on the rack listed below. This work is expected to be completed with minimal impact to servers and no downtime is expected. [VIN0121A03C] If you experience any issues during this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support
Maintenance Notification – Racks HIL0115B01A, HIL0115B01B, HIL0115B01CPlanned Maintenance

Schedule

April 24, 2026 14:00 - April 29, 2026 00:30 UTC

Components

Bare Metal Services, Public Cloud Services

Locations

HIL, US-WEST-OR-2

Description

Electrical maintenance will be performed on racks HIL0115B01A, HIL0115B01B, and HIL0115B01C in the Hillsboro Datacenter, starting Friday, April 24, 2026, at 2:00 PM UTC. No operational impact is anticipated during this maintenance. Thank you for your cooperation as we continue to improve our infrastructure.
[ERI1][Dedicated Servers] - Rack E101A16 maintenance notificationPlanned Maintenance

Schedule

April 27, 2026 06:00 - 08:00 UTC

Components

Bare Metal Services

Locations

ERI

Description

As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A16 to rack ERI0102F03A.
[ERI1][Dedicated Servers] - Rack E101A15 maintenance notificationPlanned Maintenance

Schedule

April 27, 2026 12:00 - 14:00 UTC

Components

Bare Metal Services

Locations

ERI

Description

As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A15 to rack ERI0102F03B.
[VIN] V113B12 Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

April 29, 2026 12:00 - 20:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

We will be performing an infrastructure upgrade at our VIN data center on the rack listed below. This work is expected to be completed with minimal impact to servers and no downtime is expected. [V113B12] If you experience any issues during this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support
[HIL] H108B10, H108B11, H108B12, H108B13, and H108B14 - Maintenance NotificationPlanned Maintenance

Schedule

April 29, 2026 15:00 - 21:00 UTC

Components

Bare Metal Services, Network Services

Locations

HIL

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance window servers located in the following racks will experience a loss of network connectivity: H108B10 H108B11 H108B12 H108B13 H108B14 We appreciate your understanding and cooperation during this maintenance.
[HIL] HIL0115A02C Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

May 4, 2026 15:00 - 19:00 UTC

Components

Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our HIL data center on the rack listed below: [HIL0115A02C] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] HIL0115A02B Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

May 5, 2026 15:00 - 19:00 UTC

Components

Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our HIL data center on the rack listed below: [HIL0115A02B] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] HIL0115A03A Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

May 6, 2026 15:00 - 19:00 UTC

Components

Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our HIL data center on the rack listed below: [HIL0115A03A] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GRA1][Cooling System] - Rack G121A15 Maintenance NotificationPlanned Maintenance

Schedule

May 11, 2026 04:00 - 07:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure. Thank you for your understanding.
Scheduled Maintenance - Kubernetes 1.30 End-of-LifePlanned Maintenance

Schedule

May 26, 2026 07:00 - May 28, 2026 16:00 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1, US-WEST-OR-1

Description

As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service. Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version. Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.30 will be migrated to version 1.31. Thank you for your understanding.

3

Incidents Last 7 Days

14

Maintenances Last 7 Days

15

Upcoming Maintenances

Locations