OVH Cloud Logo Back to OVHCloud.com
System Status Page
Active Incident

Updated a few seconds ago

Enterprise Customer's Receiving Incorrect Invoice NotificationsOperational

Incident Status

Operational

Components

OVHcloud US Website Services

Locations

OVHcloud US Control Panel (Manager)


July 29, 2026 20:37 UTC
INVESTIGATING

Enterprise customer accounts are receiving inaccurate notifications regarding invoices and pending charges.

Bare Metal Services




Operational

Virtual Private Services




Operational

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

[GLOBAL][Containers & Orchestration] - End of Life of Load Balancer for Managed Kubernetes Service notificationPlanned Maintenance

Schedule

July 9, 2026 08:00 - 16:00 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1, US-WEST-OR-1

Description

As part of the end-of-life of our Containers & Orchestration - Load Balancer (IOLB) offer, a maintenance is scheduled in our US-EAST-VA and US-WEST-OR regions. Service impact : We're retiring the historical Load Balancer for Managed Kubernetes, now replaced by the Public Cloud Loadbalancer. As part of this change, resources will be deleted and no longer billed. Note: the migration to Public Cloud Loadbalancer is not automatic and must be performed on the customer side. Please refer to the guide below for guidance: https://support.us.ovhcloud.com/hc/en-us/articles/38910745064211-How-to-migrate-from-Load-Balancer-for-MKS-IOLB-to-Public-Cloud-Load-Balancer-Octavia Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Containers & Orchestration - Load Balancer in the specified regions. Thank you for your understanding.
[BHS8][Infrastructure] - Rack BHS0812B04C maintenance notificationPlanned Maintenance

Schedule

August 3, 2026 10:00 - 16:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During the maintenance window, affected services will experience approximately 5 minutes if downtime. These interruptions will occur at various times throughout the maintenance window and will not impact all racks simultaneously. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0812B04C
[BHS8][Infrastructure] - Rack BHS0814B02C maintenance notification Planned Maintenance

Schedule

August 4, 2026 02:30 - 03:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 10 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0814B02C
[VIN] [VIN0121A03A] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

August 5, 2026 13:00 - 17:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our VIN data center on the rack listed below: [VIN0121A03A] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[VIN] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

August 6, 2026 00:00 - 03:00 UTC

Components

Network Services

Locations

VIN

Description

Please be advised that the OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Vint Hill Data Center. During the maintenance, no customer impact is expected there is redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[BHS8][Infrastructure] - Rack BHS0816A05B maintenance notification Planned Maintenance

Schedule

August 10, 2026 12:00 - 20:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0816A05B
We will perform an upgrade maintenance of the ESXi hosts to ESXi 8.0U3j.Planned Maintenance

Schedule

August 10, 2026 14:00 - August 14, 2026 22:00 UTC

Components

Private Cloud Services

Locations

HIL, VIN

Description

This maintenance will be transparent, and the virtual machines will continue to operate as usual throughout the maintenance. During the upgrade, our automation will place each ESXi host into Maintenance Mode, and all running virtual machines will be vMotioned to other available hosts within the cluster. Each host will then be upgraded and, if required, rebooted individually on a rolling basis before being returned to service. This process is repeated one host at a time until all hosts in the cluster have been successfully upgraded, minimizing any impact to running workloads.
[BHS8][Infrastructure] - Rack BHS0816A05B maintenance notificationPlanned Maintenance

Schedule

August 10, 2026 21:00 - August 11, 2026 00:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0816A05B
[GRA1][Dedicated Servers] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

August 11, 2026 07:00 - 10:10 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in racks G124B07, G124B14, G124B19, G124B21, G125B02, G125B03, G125B18, G125B21 and G125B22. Start time : 11/08/2026 07:00 UTC End time : 11/08/2026 10:10 UTC List of concerned racks: - Rack G124B07 - Rack G124B14 - Rack G124B19 - Rack G124B21 - Rack G125B02 - Rack G125B03 - Rack G125B18 - Rack G125B21 - Rack G125B22 Service impact : Public networks will be temporarily unavailable for 30 seconds during the maintenance for servers located in the specified racks. Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment. Thank you for your understanding.
[US][Network Services] - OVHcloud Load Balancer Maintenance NotificationPlanned Maintenance

Schedule

August 11, 2026 09:00 - 13:00 UTC

Components

Network Services

Locations

HIL, VIN

Description

As part of our continuous improvement plan, a maintenance is scheduled on our Load Balancing offering in the US region. Start time : 11/08/2026 09:00 UTC End time : 11/08/2026 13:00 UTC Service impact : Customers may experience brief periods of degraded performance during the maintenance window. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Load Balancing infrastructure. Thank you for your understanding.
[BHS8][Infrastructure] - Rack BHS0817A01A maintenance notification Planned Maintenance

Schedule

August 13, 2026 02:00 - 12:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0817A01A
[HIL] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

August 13, 2026 03:00 - 06:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

Please be advised that the OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Hillsboro Data Center. During the maintenance, no customer impact is expected as there is redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
Veeam Filer OS Upgrade Planned Maintenance

Schedule

August 18, 2026 12:30 - 22:00 UTC

Components

Private Cloud Services

Locations

HIL, VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled OS version upgrade in [HIL and VIN] servers. During this maintenance window, backup services will be unavailable as servers will be taken offline for upgrade. No backup can be taking place or restore during this time; this work will not impact customer production as it runs on another servers. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements.
[VIN] [VIN0121A03B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

August 19, 2026 13:00 - 17:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [VIN0121A03B] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[VIN] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

August 20, 2026 00:00 - 03:30 UTC

Components

Bare Metal Services

Locations

VIN

Description

Please be advised that the OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Core Network infrastructure at our Vint Hill Data Center. During the maintenance, no customer impact is expected as there is redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[BHS08][Infrastructure] - Rack BHS0810B01A maintenance notificationPlanned Maintenance

Schedule

August 21, 2026 10:30 - 16:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0810B01A
[YYZ-01][Infrastructure] - Rack YYZ0101A01A Electrical maintenance notificationPlanned Maintenance

Schedule

August 24, 2026 11:00 - 19:00 UTC

Components

Bare Metal Services

Locations

YYZ

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During the maintenance window, affected services will experience approximately 15 minutes if downtime. These interruptions will occur at various times throughout the maintenance window and will not impact all racks simultaneously. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Rack in maintenance: YYZ0101A01A
[YYZ-01][Infrastructure] - Rack YYZ0101A03A Electrical maintenance notificationPlanned Maintenance

Schedule

August 25, 2026 11:00 - 19:00 UTC

Components

Bare Metal Services

Locations

YYZ

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During the maintenance window, affected services will experience approximately 15 minutes if downtime. These interruptions will occur at various times throughout the maintenance window and will not impact all racks simultaneously. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Rack in maintenance: YYZ0101A03A
[BHS08][Infrastructure] - Rack BHS0815B02B maintenance notificationPlanned Maintenance

Schedule

August 31, 2026 10:00 - 22:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 3 hours of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0815B02B
[LIM1][Dedicated Servers] - Rack L121B02 maintenance notificationPlanned Maintenance

Schedule

September 1, 2026 02:00 - 03:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L121B02. vRack network will be temporarily unavailable in the rack L121B02 during the maintenance.
[LIM1][Cooling System] - Rack L104B01 maintenance notificationPlanned Maintenance

Schedule

September 1, 2026 07:00 - 09:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: L104B01
[GRA/BHS][Identity, Security & Operations] - Logs Data Platform maintenance notificationPlanned Maintenance

Schedule

September 16, 2026 10:30 - 19:30 UTC

Components

Identity, Security & Operations

Locations

LDP (Logs Data Platform)

Description

As part of maintenance for the Logs Data Platform, we will replace the certificates for your Data-gathering tools on 16 September 2026, as the current intermediate certificate expires on 20 September 2026. Start time : 16/09/2026 10:30 UTC End time : 16/09/2026 19:30 UTC Service impact : Customers who send their logs directly to the clusters are not affected by this maintenance and can disregard the rest of this message (Customer's log ingestion endpoint looks like gra1.logs.ovh.com:12202, no action is required). However, customers who use an endpoint such as gra1-65d66a0a68728d746bbebbab.gra1.logs.ovh.com:6514 are affected by this maintenance and we recommend them to follow the relevant action plan below. Case 1 — The customer's log forwarder agent performs no certificate verification Customers who keep this behavior will not be impacted by the maintenance. No action is required. Case 2 — The customer's log forwarder agent validates only the intermediate chain 1. Import the new certificate chain (as soon as possible). The new chain (self-signed, valid for 10 years) is already available in the OVHcloud Manager, on the home page of the customer's Logs Data Platform service. Customers should import it into their configuration before 16 September 2026. 2. Keep the old chain in place temporarily. Until 16 September 2026, customers should leave the old chain in their configuration so the agent accepts both chains (old + new) during the transition window, avoiding any surprise. 3. After 16 September 2026, once the maintenance is complete, customers should remove the old chain and keep only the new one (valid for 10 years). Case 3 — The customer's log forwarder agent validates the intermediate + Data-gathering-tool certificate chain 1. Create a new Data-gathering tool in the Logs Data Platform project, replicating the exact configuration of the previous one. 2. Import the full certificate chain (intermediate + new self-signed certificate). Customers should go to the Data-gathering tools page, then open the "Useful information" section to obtain it. 3. Update the log forwarder agent configuration to push logs to this new Data-gathering tool. 4. Delete the old Data-gathering tool. Service improvement : This maintenance renews the certificate chain that secures your log ingestion, ensuring uninterrupted and secure log delivery. The new chain is self-signed and valid for 10 years. Thank you for your understanding.

3

Incidents Last 7 Days

4

Maintenances Last 7 Days

22

Upcoming Maintenances

Locations