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Active Incident and Maintenance

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VIN - Network Issue - V119A10Service Disruption

Incident Status

Service Disruption

Components

Bare Metal Services, Network Services

Locations

VIN


June 3, 2026 10:49 UTC
IDENTIFIED

We have identified an issue impacting public traffic for services hosted on Rack V119A10. We are taking action to restore services.

June 3, 2026 08:53 UTC
INVESTIGATING

We have identified an issue affecting public traffic to services on Rack V119A10. Teams are currently taking action to migrate services to another rack to mitigate further impact to customers affected.
Issue creating new Public Cloud DatabasesOperational

Incident Status

Operational

Components

OVHcloud US Website Services

Locations

OVHcloud US Control Panel (Manager)


June 2, 2026 18:35 UTC
MONITORING

New databases can now be created as expected and we are monitoring the situation.

June 2, 2026 15:58 UTC
INVESTIGATING

We are aware of an issue affecting Public Cloud Database resource creation. Customers may be unable to create new resources during this time. Currently in the OVHcloud Control Panel, selecting "Create a service" in the Public Cloud Databases section will return an error. This issue does not affect existing databases. Our teams are actively working toward a resolution, and updates will be shared as progress is made. We apologize for the inconvenience.
[VIN1][VIN0121A02A] - Rack Infrastructure IssueOperational

Incident Status

Operational

Components

Bare Metal Services

Locations

VIN


June 1, 2026 23:44 UTC
MONITORING

Cooling issue has been resolved with all hosts now operational. We will continue to monitor closely.

June 1, 2026 23:19 UTC
MONITORING

Issue has been resolved. We will continue to monitor the rack.

June 1, 2026 20:46 UTC
IDENTIFIED

Data center team has resolved the infrastructure issue with the rack cooling system. Team is working to bring impacted hosts back online now.

June 1, 2026 15:55 UTC
IDENTIFIED

Data center team has identified several hosts that are down as a result of the issue and the team is actively working to bring the hosts back online.

June 1, 2026 15:40 UTC
INVESTIGATING

Data center team is currently investigating an infrastructure issue impacting cooling in rack VIN0121A02A which may impact host performance.
[GLOBAL][Identity, Security & Operations] - Security patches deployed on OpenStack Identity service (Keystone)Planned Maintenance

Description

As part of our ongoing security maintenance operations, emergency patches were deployed approximately 48 hours ago on the OpenStack Identity service (Keystone) to address five recently disclosed CVEs. These vulnerabilities were publicly disclosed today at 15:00 UTC. The applied upstream patches are known to introduce behavioral changes and regressions, particularly impacting: - Trusts - Application Credentials Customers using these features are advised to verify that their applications, automations, and authentication workflows continue to operate as expected. If you experience issues related to these changes, please contact our support team and provide details about your workflow so we can assist you in identifying compatible alternatives or adjustments. Please note that these regressions are intentional upstream security changes required to mitigate the vulnerabilities. According to the upstream project maintainers, reverting or modifying this behavior is currently not planned, as it could reintroduce the security risks. We continue to monitor the situation closely.

Components

Identity, Security & Operations

Locations

IAM (Identity Access Management)

Schedule

May 28, 2026 16:39 - 23:39 UTC


May 29, 2026 14:59 UTC
UPDATE

Scheduled maintenance is still in progress. We will provide updates as necessary.

May 28, 2026 16:47 UTC
UPDATE

Scheduled maintenance is currently in progress. We will provide updates as necessary.
[Global] - Scheduled Network Maintenance NotificationPlanned Maintenance

Description

Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network protection devices. Service impact : None Thank you for your understanding.

Components

Network Services

Locations

HIL, VIN

Schedule

June 3, 2026 07:00 - 15:00 UTC


June 3, 2026 07:00 UTC
UPDATE

Scheduled maintenance is starting.

Bare Metal Services




Service Disruption

Virtual Private Services




Operational

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Service Disruption

Identity, Security & Operations




Planned Maintenance

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

[SYD2][Dedicated Servers] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

June 3, 2026 21:00 - June 4, 2026 07:00 UTC

Components

Bare Metal Services, Network Services

Locations

SYD

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the SYD2 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: S2-5X-02-08A S2-5X-02-09A Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[HIL] Network Switch Maintenance Notification Planned Maintenance

Schedule

June 4, 2026 00:00 - 04:00 UTC

Components

Network Services

Locations

HIL

Description

Please be advised that the OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Baremetal Network infrastructure at our Hillsboro Data Center. This software upgrade release will mitigate an existing defect. The existing defect, which has previously caused multiple unplanned outages, will be corrected to avoid future network events. During the maintenance, no impact is expected on customers as redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[Global] - Scheduled Network Maintenance NotificationPlanned Maintenance

Schedule

June 4, 2026 07:00 - 15:00 UTC

Components

Network Services

Locations

HIL, VIN

Description

Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on our network protection devices. Thank you for your understanding.
Scheduled Infrastructure Upgrade - select Baremetal servicesPlanned Maintenance

Schedule

June 4, 2026 08:00 - 08:30 UTC

Components

Bare Metal Services, OVHcloud US Website Services

Locations

HIL, VIN, APIv6, Order Funnel - Cart, OVHcloud US Control Panel (Manager)

Description

We will be performing a scheduled infrastructure upgrade that may impact the following services: - New Orders for dedicated servers, IPs, IPLB and licenses - OS installations - vRack - Reboots - IP - IPLB - IPMI - OLA - KVM - Netboot (Rescue) Customers may experience delays and slowness affecting any newly provisioned services for the components listed above for up to 30 min during the maintenance window, but should not expect down time or loss of functionality for the listed components on current running workloads. We will provide updates as the maintenance progresses.
[WAW1][Infrastructure] - Room W15 Electrical Maintenance NotificationPlanned Maintenance

Schedule

June 15, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our Electrical Infrastructure in the Room W15. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. Racks under maintenance: W15B12, W15B08, W15A06, W15A17, W15B12, W15B17, W15A19, W15A08, W15A10, W15A01, W15B06, W15A12, W15A02, W15B03, W15B04
[WAW1][Infrastructure] - Room W16 Electrical Maintenance NotificationPlanned Maintenance

Schedule

June 16, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our Electrical Infrastructure in the Room W16. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. Rack in maintenance: W16B12, W16B16, W16A10, W16A13, W16A05, W16B18, W16A17, W16B09, W16A07, W16B11, W16A01, W16A02, W16A04, W16A09
[WAW1][Dedicated Servers] - Room W17 maintenance notificationPlanned Maintenance

Schedule

June 17, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. W17A01, W17A02, W17A03, W17B01, W17B02, W17B03, W17A04, W17A05, W17A06, W17B04, W17B05, W17B06, W17A07, W17A08, W17A09, W17B07, W17B08, W17B09, W17A10, W17A11, W17A12, W17B10, W17B11, W17B12, W17A13, W17A14, W17A15, W17B13, W17B14, W17B15, W17A16, W17A17, W17A18, W17B16, W17B17, W17B18 , W17A19, W17A20, W17A21, W17B19, W17B20 and W17B21.
[SYD2][Infrastructure] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

June 17, 2026 21:00 - June 18, 2026 07:00 UTC

Components

Bare Metal Services, Network Services

Locations

SYD

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the SYD2 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: S2-5X-01-04A S2-5X-01-04B S2-5X-01-05A S2-5X-01-06A S2-5X-01-07A S2-5X-01-08A S2-5X-01-08B S2-5X-01-09B S2-5X-01-10A S2-5X-01-10B Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support.
[WAW1][Infrastructure] - Room W106 Electrical Maintenance NotificationPlanned Maintenance

Schedule

June 18, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our Electrical Infrastructure in the Room W106. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. Racks in maintenance: WAW0106B02B, WAW0106A04C, WAW0106B02A, WAW0106A04A, WAW0106B01C, WAW0106A05C, WAW0106B01A
[HIL][Dedicated Servers] H108B01, H108B02, H108B03, H108B04 and H108B05 - Maintenance NotificationPlanned Maintenance

Schedule

June 24, 2026 15:00 - 23:00 UTC

Components

Bare Metal Services, Network Services

Locations

HIL

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance window servers located in the following racks will experience a loss of public network connectivity: H108B01 H108B02 H108B03 H108B04 H108B05 We appreciate your understanding and cooperation during this maintenance.
[HIL][Dedicated Servers] - Racks H108B01, H108B02, H108B03, H108B04, H108B05, H108B10, H108B11, H108B12, H108B13 and H108B14 - Maintenance NotificationPlanned Maintenance

Schedule

June 24, 2026 15:00 - 23:00 UTC

Components

Bare Metal Services, Network Services

Locations

HIL

Description

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure. During the maintenance window servers located in the following racks will experience a loss of IPMI Network connectivity: H108B01 H108B02 H108B03 H108B04 H108B05 H108B10 H108B11 H108B12 H108B13 H108B14 We appreciate your understanding and cooperation during this maintenance.
[SYD2][Infrastructure] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

July 29, 2026 21:00 - July 30, 2026 07:00 UTC

Components

Bare Metal Services, Network Services

Locations

SYD

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the SYD2 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: S2-5X-02-05A S2-5X-02-05B S2-5X-02-06B S2-5X-02-07A S2-5X-02-08A S2-5X-02-08B S2-5X-02-09A S2-5X-02-09B S2-5X-02-10A S2-5X-02-10B S2-5X-02-11A S2-5X-02-11B Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support.

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