OVH Cloud Logo Back to OVHCloud.com
System Status Page
Active Incident

Updated a few seconds ago

Service Cancelation issue for VPS ProductOperational

Incident Status

Operational

Components

OVHcloud US Website Services

Locations

APIv6, Order Funnel - Cart


August 25, 2026 14:42 UTC
INVESTIGATING

Cancellation reversal is currently not working as intended. If the VPS is set to cancel and a request is made to cancel the service cancellation, it remains flagged for removal. If you are attempting to remove services for VPS, please reach out to our support team by opening a ticket.
R827D03A - R827D03B incident notificationService Disruption

Incident Status

Service Disruption

Components

Bare Metal Services

Locations

RBX


August 25, 2026 20:22 UTC
IDENTIFIED

Update : Our technical team is currently working on resolving the incident in rack R827D03A. As a reminder, the incident in rack R827D03B has been resolved. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

August 25, 2026 17:25 UTC
IDENTIFIED

Update : All the servers in rack R827D03B are operational again. A majority of the servers in rack R827D03A are operational again. The Public and vRack networks are operational again in both racks. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

August 25, 2026 14:58 UTC
IDENTIFIED

A significant number of servers are operational again. We are working to restore connectivity on the remaining servers.

August 25, 2026 14:00 UTC
IDENTIFIED

The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

August 25, 2026 13:43 UTC
INVESTIGATING

Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

August 25, 2026 13:35 UTC
INVESTIGATING

All servers in the racks R827D03A and R827D03B are temporarily unavailable.

Bare Metal Services




Service Disruption

Virtual Private Services




Operational

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Operational

Support Services




Operational

Scheduled Maintenance

[GRA4][Infrastructure] - Rack GRA0401E01C Electrical maintenance notificationPlanned Maintenance

Schedule

August 26, 2026 05:30 - 16:30 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure. No impact on service. If a disruption occurs, up to 30 minutes to restore service. Interruptions may occur at various times during the window and will not affect all racks simultaneously. We apologize for the inconvenience and appreciate your understanding. Rack in maintenance: GRA0401E01C
[GRA4][Infrastructure] - Rack GRA0401E03B Electrical maintenance notificationPlanned Maintenance

Schedule

August 26, 2026 05:30 - 16:30 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, maintenance is scheduled on our electrical infrastructure. No impact on service. If a disruption occurs, up to 30 minutes to restore service. Interruptions may occur at various times during the window and will not affect all racks simultaneously. We apologize for the inconvenience and appreciate your understanding. Rack in maintenance: GRA0401E03B
[ERI1][Infrastructure] - Rack ERI0111D02A maintenance notificationPlanned Maintenance

Schedule

August 26, 2026 10:00 - 16:00 UTC

Components

Bare Metal Services

Locations

ERI

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience a temporary reboot or shutdown in the worst case of their servers. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance.
[VIN] [V113B11] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

August 26, 2026 13:00 - 17:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [V113B11] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
Maintenance to perform vCSA Minor Upgrade to 8.0U3kPlanned Maintenance

Schedule

August 27, 2026 13:00 - September 11, 2026 22:00 UTC

Components

Private Cloud Services

Locations

HIL, VIN

Description

Please be advised that we will be performing maintenance to upgrade your vCSA (VMware vCenter Server Appliance) to the latest minor version available from OVHcloud (build 25600417). The primary objective of this upgrade is to apply critical VMware security patches addressing VMSA-2026-0006. For further details regarding these updates, please consult the official Broadcom security advisory: https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/38017
[GRA3][Infrastructure] - Rack GRA0315A03A maintenance notificationPlanned Maintenance

Schedule

August 31, 2026 06:00 - 09:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0315A03A
[BHS08][Infrastructure] - Rack BHS0815B02B maintenance notificationPlanned Maintenance

Schedule

August 31, 2026 10:00 - 22:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 3 hours of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: BHS0815B02B
[LIM1][Dedicated Servers] - Rack L121B02 maintenance notificationPlanned Maintenance

Schedule

September 1, 2026 02:00 - 03:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L121B02. vRack network will be temporarily unavailable in the rack L121B02 during the maintenance.
[GRA3][Infrastructure] - Rack GRA0328B01B maintenance notification Planned Maintenance

Schedule

September 1, 2026 06:00 - 09:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services will experience approximately 15 minutes of downtime. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0328B01B
[LIM1][Cooling System] - Rack L104B01 maintenance notificationPlanned Maintenance

Schedule

September 1, 2026 07:00 - 09:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: L104B01
[HIL] [HIL0118A03B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 2, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services, Public Cloud Services, Private Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0118A03B] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[HIL] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

September 3, 2026 03:00 - 06:00 UTC

Components

Virtual Private Services, Public Cloud Services, Private Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

Please be advised that The OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Public Cloud Network infrastructure at our Hillsboro Data Center. During the maintenance, no impact is expected to customers as there is network redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[GRA3][Infrastructure] - Rack GRA0404A01D maintenance notification Planned Maintenance

Schedule

September 7, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services may experience a downtime of 4 hours. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0404A01D
[PAR][Network] - Backbone maintenance notificationPlanned Maintenance

Schedule

September 8, 2026 19:00 - September 9, 2026 04:00 UTC

Components

Network Services

Locations

HIL, VIN

Description

Service impact : Customers may experience latency during maintenance. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
[PAR][Network] - Backbone maintenance notificationPlanned Maintenance

Schedule

September 9, 2026 19:00 - September 10, 2026 04:00 UTC

Components

Network Services

Locations

HIL, VIN

Description

Service impact : Customers may experience latency during maintenance. Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.
[GRA3][Infrastructure] - Rack GRA0404A03D maintenance notification Planned Maintenance

Schedule

September 14, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services may experience a downtime of 4 hours. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0404A03D
[GRA3][Infrastructure] - Rack GRA0404A04D maintenance notification Planned Maintenance

Schedule

September 15, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure. During this maintenance, affected services may experience a downtime of 4 hours. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0404A04D
[GRA3][Infrastructure] - Rack GRA0404B01D maintenance notification Planned Maintenance

Schedule

September 16, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, affected services may experience a downtime of 4 hours. We apologize for any inconvenience and appreciate your understanding as we complete this essential maintenance. Racks in maintenance: GRA0404B01D
[GRA/BHS][Identity, Security & Operations] - Logs Data Platform maintenance notificationPlanned Maintenance

Schedule

September 16, 2026 10:30 - 19:30 UTC

Components

Identity, Security & Operations

Locations

LDP (Logs Data Platform)

Description

As part of maintenance for the Logs Data Platform, we will replace the certificates for your Data-gathering tools on 16 September 2026, as the current intermediate certificate expires on 20 September 2026. Start time : 16/09/2026 10:30 UTC End time : 16/09/2026 19:30 UTC Service impact : Customers who send their logs directly to the clusters are not affected by this maintenance and can disregard the rest of this message (Customer's log ingestion endpoint looks like gra1.logs.ovh.com:12202, no action is required). However, customers who use an endpoint such as gra1-65d66a0a68728d746bbebbab.gra1.logs.ovh.com:6514 are affected by this maintenance and we recommend them to follow the relevant action plan below. Case 1 — The customer's log forwarder agent performs no certificate verification Customers who keep this behavior will not be impacted by the maintenance. No action is required. Case 2 — The customer's log forwarder agent validates only the intermediate chain 1. Import the new certificate chain (as soon as possible). The new chain (self-signed, valid for 10 years) is already available in the OVHcloud Manager, on the home page of the customer's Logs Data Platform service. Customers should import it into their configuration before 16 September 2026. 2. Keep the old chain in place temporarily. Until 16 September 2026, customers should leave the old chain in their configuration so the agent accepts both chains (old + new) during the transition window, avoiding any surprise. 3. After 16 September 2026, once the maintenance is complete, customers should remove the old chain and keep only the new one (valid for 10 years). Case 3 — The customer's log forwarder agent validates the intermediate + Data-gathering-tool certificate chain 1. Create a new Data-gathering tool in the Logs Data Platform project, replicating the exact configuration of the previous one. 2. Import the full certificate chain (intermediate + new self-signed certificate). Customers should go to the Data-gathering tools page, then open the "Useful information" section to obtain it. 3. Update the log forwarder agent configuration to push logs to this new Data-gathering tool. 4. Delete the old Data-gathering tool. Service improvement : This maintenance renews the certificate chain that secures your log ingestion, ensuring uninterrupted and secure log delivery. The new chain is self-signed and valid for 10 years. Thank you for your understanding.
[VIN] [V113D13] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 16, 2026 13:00 - 17:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [V113D13] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[VIN] Network Switch Maintenance NotificationPlanned Maintenance

Schedule

September 17, 2026 00:00 - 03:00 UTC

Components

Virtual Private Services, Public Cloud Services, Private Cloud Services

Locations

VIN, US-EAST-VA-1, US-EAST-VA-2

Description

Please be advised that The OVHcloud US Network team will implement a scheduled maintenance to upgrade the software release version on the Public Cloud Network infrastructure at our Vint Hill Data Center. During the maintenance, no impact is expected to customers as there is network redundancy is in place. Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[HIL] [HIL0114B02A] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 17, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0114B02A] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[BHS][Infrastructure] - Rack BHS0813B05B maintenance notificationPlanned Maintenance

Schedule

September 22, 2026 11:00 - 19:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.
[HIL] [HIL0114B02B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 22, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0114B02B] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[BHS][Infrastructure] - Rack BHS0813A04B maintenance notificationPlanned Maintenance

Schedule

September 23, 2026 11:00 - 19:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.
[HIL] [HIL0118A03C] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 23, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0118A03C] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GRA4][Cooling System] - Rack GRA0404C01D maintenance notifiactionPlanned Maintenance

Schedule

September 24, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

During the maintenance, your server(s) will be temporarily unavailable. To help ensure a controlled shutdown, we recommend that you shut down your server(s) before the scheduled start time. We will provide completion notification once the maintenance is finished and services are available.
[BHS][Infrastructure] - Rack BHS0813A05A maintenance notificationPlanned Maintenance

Schedule

September 24, 2026 11:00 - 19:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.
[GRA4][Cooling System] - Rack GRA0404C03D maintenance notifiactionPlanned Maintenance

Schedule

September 28, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

GRA

Description

During the maintenance, your server(s) will be temporarily unavailable. To help ensure a controlled shutdown, we recommend that you shut down your server(s) before the scheduled start time. We will provide completion notification once the maintenance is finished and services are available.
[BHS][Infrastructure] - Rack BHS0813A05B maintenance notification Planned Maintenance

Schedule

September 29, 2026 11:00 - 18:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.
[BHS][Infrastructure] - Rack BHS0813B03A maintenance notification Planned Maintenance

Schedule

September 30, 2026 11:00 - 18:50 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.
[HIL] [HIL0114B05B] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

September 30, 2026 15:00 - 19:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0114B05B] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[BHS][Infrastructure] - Rack BHS0813B03C maintenance notification Planned Maintenance

Schedule

October 1, 2026 11:00 - 18:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

During this maintenance, cooling efficiency may be temporarily reduced for some servers, which could result in a temporary decrease in performance. Our teams are taking mitigation measures to reduce any impact; however, a brief reboot or shutdown may be required if necessary.

5

Incidents Last 7 Days

9

Maintenances Last 7 Days

33

Upcoming Maintenances

Locations