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Active Incident

Updated a few seconds ago

Issue reported with creating cancellation at expiration on baremetal resourcesDegraded Performance

Incident Status

Degraded Performance

Components

Bare Metal Services, OVHcloud US Website Services

Locations

BHS, ERI, GRA, HIL, LIM, RBX, SBG, SGP, SYD, VIN, WAW, YNM, YYZ, OVHcloud US Control Panel (Manager)


June 26, 2026 18:04 UTC
IDENTIFIED

Resolve Plan: A patch will be pushed Monday to resolve the behavior of not being able to cancel your Bare Metal services at expiration date. We can confirm that the option to cancel your Bare Metal services now is still working without issues. Symptoms: In your OVHcloud Control Panel, when selecting to cancel Bare Metal service(s) at expiration, the submission spins without processing or erroring. Workaround: Between now and Monday, should you need to cancel your Bare Metal service(s) at expiration date, please raise a Billing Support ticket via your OVHcloud Control Panel or via our /support API request. https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support

June 26, 2026 16:48 UTC
IDENTIFIED

Issue has been identified and the engineering team is working on a fix.

June 26, 2026 16:12 UTC
INVESTIGATING

Customers reported inability to request cancellation at expiration of their service for baremetal resources.
Virtual Private Servers || Delivery (US-EAST-LZ-ATL) Degraded Performance

Incident Status

Degraded Performance

Components

Virtual Private Services

Locations

US-EAST-LZ-ATL


June 12, 2026 12:16 UTC
INVESTIGATING

Degraded Performance

June 12, 2026 11:59 UTC
INVESTIGATING

Virtual Private Servers || Delivery (US-EAST-LZ-ATL) and Virtual Private Servers || Global Infrastructure (US-EAST-LZ-ATL) Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions. Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

Bare Metal Services




Degraded Performance

Virtual Private Services




Degraded Performance

Public Cloud Services




Operational

Private Cloud Services




Operational

Network Services




Operational

Identity, Security & Operations




Operational

OVHcloud US Website Services




Degraded Performance

Support Services




Operational

Scheduled Maintenance

[HIL] [HIL0118A02C] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

July 8, 2026 16:00 - 20:00 UTC

Components

Bare Metal Services, Virtual Private Services, Public Cloud Services

Locations

HIL, US-WEST-OR-1, US-WEST-OR-2

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0118A02C] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[GLOBAL][Containers & Orchestration] - End of Life of Load Balancer for Managed Kubernetes Service notificationPlanned Maintenance

Schedule

July 9, 2026 08:00 - 16:00 UTC

Components

Public Cloud Services

Locations

US-EAST-VA-1, US-WEST-OR-1

Description

As part of the end-of-life of our Containers & Orchestration - Load Balancer (IOLB) offer, a maintenance is scheduled in our US-EAST-VA and US-WEST-OR regions. Service impact : We're retiring the historical Load Balancer for Managed Kubernetes, now replaced by the Public Cloud Loadbalancer. As part of this change, resources will be deleted and no longer billed. Note: the migration to Public Cloud Loadbalancer is not automatic and must be performed on the customer side. Please refer to the guide below for guidance: https://support.us.ovhcloud.com/hc/en-us/articles/38910745064211-How-to-migrate-from-Load-Balancer-for-MKS-IOLB-to-Public-Cloud-Load-Balancer-Octavia Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Containers & Orchestration - Load Balancer in the specified regions. Thank you for your understanding.
[VIN] [V113B13] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

July 15, 2026 12:00 - 16:00 UTC

Components

Bare Metal Services

Locations

VIN

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [VIN] data center on the rack listed below: [V113B13] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[WAW1][Dedicated Servers] - Multiple Racks Maintenance NotificationPlanned Maintenance

Schedule

July 16, 2026 06:00 - 10:00 UTC

Components

Bare Metal Services, Network Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the WAW1 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: Rack W17A09 Rack W17A10 Rack W17A11 Rack W17A14 Rack W17B08 Should you have any questions contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
[WAW1][Dedicated Servers] - Room W17 maintenance notificationPlanned Maintenance

Schedule

July 21, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. W17A01, W17A02, W17A03, W17B01, W17B02, W17B03, W17A04, W17A05, W17A06, W17B04, W17B05, W17B06, W17A07, W17A08, W17A09, W17B07, W17B08, W17B09, W17A10, W17A11, W17A12, W17B10, W17B11, W17B12, W17A13, W17A14, W17A15, W17B13, W17B14, W17B15, W17A16, W17A17, W17A18, W17B16, W17B17, W17B18 , W17A19, W17A20, W17A21, W17B19, W17B20 and W17B21.
[WAW1][Infrastructure] - Room W106 Electrical Maintenance NotificationPlanned Maintenance

Schedule

July 22, 2026 06:00 - 14:00 UTC

Components

Bare Metal Services

Locations

WAW

Description

As part of our continuous improvement plan, maintenance is scheduled on our Electrical Infrastructure in the Room W106. Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack. Racks in maintenance: WAW0106B02B, WAW0106A04C, WAW0106B02A, WAW0106A04A, WAW0106B01C, WAW0106A05C, WAW0106B01A
[Lim1][Infrastructure] - Rack L115B06 maintenance notification Planned Maintenance

Schedule

July 22, 2026 07:00 - 08:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: L115B06
[Lim1][Infrastructure] - Rack L115B05 maintenance notificationPlanned Maintenance

Schedule

July 22, 2026 07:00 - 08:00 UTC

Components

Bare Metal Services

Locations

LIM

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: L115B05
[HIL] [HIL0118A01A] Scheduled Infrastructure UpgradePlanned Maintenance

Schedule

July 22, 2026 17:00 - 21:00 UTC

Components

Bare Metal Services

Locations

HIL

Description

As part of our ongoing commitment to improving service performance and reliability, we will be performing a scheduled infrastructure upgrade in our [HIL] data center on the rack listed below: [HIL0118A01A] During this maintenance window, services will be unavailable for approximately 4 hours. We understand that downtime can be disruptive, and we've planned this work carefully to minimize impact while ensuring long-term stability and performance improvements. If you experience any issues following the conclusion of this window, please contact our Support team for assistance: support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-contact-OVHcloud-US-Support We appreciate your patience and understanding throughout this project.
[BHS8][Infrastructure] - Rack BHS0812B02B maintenance notificationPlanned Maintenance

Schedule

July 23, 2026 02:15 - 07:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: BHS0812B02B
[BHS8][Infrastructure] - Rack BHS0812A03C maintenance notificationPlanned Maintenance

Schedule

July 24, 2026 02:30 - 06:00 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: BHS0812A03C
[BHS8][Infrastructure] - Rack BHS0812B05A maintenance notificationPlanned Maintenance

Schedule

July 27, 2026 10:30 - 16:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: BHS0812B05A
[BHS8][Infrastructure] - Rack BHS0811B04A maintenance notification Planned Maintenance

Schedule

July 28, 2026 02:15 - 08:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: BHS0811B04A
[SYD2][Infrastructure] - Multiple racks maintenance notificationPlanned Maintenance

Schedule

July 29, 2026 21:00 - July 30, 2026 07:00 UTC

Components

Bare Metal Services, Network Services

Locations

SYD

Description

As part of our continuous improvement plan, maintenance is scheduled on our infrastructure in the SYD2 data center. During the maintenance window, servers located in the following racks may experience temporary loss of public network and IPMI connectivity: S2-5X-02-05A S2-5X-02-05B S2-5X-02-06B S2-5X-02-07A S2-5X-02-08A S2-5X-02-08B S2-5X-02-09A S2-5X-02-09B S2-5X-02-10A S2-5X-02-10B S2-5X-02-11A S2-5X-02-11B Should you have any questions, contact our 24/7 Support Engineering Team by creating a support request via your OVHcloud Control Panel at support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support.
[BHS8][Infrastructure] - Rack BHS0812B04C maintenance notificationPlanned Maintenance

Schedule

August 3, 2026 10:00 - 16:30 UTC

Components

Bare Metal Services

Locations

BHS

Description

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure. During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window. Racks in maintenance: BHS0812B04C

6

Incidents Last 7 Days

4

Maintenances Last 7 Days

15

Upcoming Maintenances

Locations